Frequently Asked Questions

Everything you need to know about shopping with Nayajaisa

What is the quality assurance process for Nayajaisa products?

Every electronic device undergoes a rigorous 40-point quality check by our certified technicians to ensure it performs as good as new before it reaches your doorstep.

How long does shipping take for my order?

We typically process orders within 24 hours. Depending on your location, you can expect delivery within 3 to 5 business days. Tracking details are sent via SMS and email.

Does my purchase come with a warranty?

Yes, all electronics purchased from Nayajaisa come with a standard 6-month limited warranty covering manufacturing defects and hardware malfunctions.

What is your return and replacement policy?

We offer a hassle-free 7-day replacement policy. If the product is defective or not as described, you can initiate a return request through our dashboard for a full refund or replacement.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.

Are the accessories included with the electronic devices?

Most devices come with a compatible charging cable and adapter. Please check the 'In the Box' section on the specific product page for a detailed list of included accessories.